FAQ's
General FAQs
Do the VistaLoos eliminate toxic litter odors?
Absolutely. The natural cross air ventilation is extremely effective in eliminating toxic litter odors, unlike expensive, complicated and unreliable “Auto Self Cleaning” units that do not remove odors.
Will odors, wind, and rain blow into the house?
No, the Magnetic Privacy Door keeps Odors, Wind and Rain out, just like home doors!
How often does the litter have to be scooped out on a VistaLoo?
Tired of bending over to scoop 2-3 times per day? With the VistaLoo you can scoop every two days, and while standing up!
Is VistaLoo easier to clean than other litter boxes?
Absolutely. The convenient waist level litter pan comes right out for fast and easy cleaning. No more bending to floor required.
Will the VistaLoo keep kids and dogs away from litter?
Absolutely, the waist level height keeps all unwanted tampering away, unlike traditional floor models.
How to open the Vistas?
The waist level panel opens by simply squeezing 2 lock tabs, and pulling the hinged front panel open, exposing the entire litter box for cleaning.
Do Vistas work on horizontal windows?
No we are sorry, you can only use vertical moving "up and down" moving windows. Window widths from 26” to 36” wide.
Are Vistas hard to Install?
The Vistas install in seconds as seen on the installation video, using quick and easy “On & Off” clamping system to secure Vistas in place.
How does it take to assemble Vistas before installation?
It takes 15 minutes to assemble the Protective Screen and Porch.
Will my cat fit the Vistas?
Fits 2 cats up to 15lbs each. Holds up to 50 lbs of weight.
How long will it take for my cat to use the Vistas?
Some cats take to the Vistas in minutes and others in a few days. The key is to work patiently with them, coaxing them with their favorite treats, food, catnip, or toy.
Are the Vistas Safe & Secure?
Yes, the Vistas are built tough to last. Safe and Secure with quick “Off & On” Clamps. For an added layer of security, the Vistas work well with popular window security bar locks available in stores.
Are the Vistas safe in cold snow weather?
The Vistas are good all year round in warmer Southern States, but not for Northern colder states where it snows a lot, we then recommend for only Spring, Summer and Fall.
Will cats use the Vistas?
Yes Absolutely, cats love the outdoor freshness Sights, Scents and Sounds they Crave!
How will my cat get into the Vistas?
You can use cat tree furniture, a chair or sofa.
Are the Vistas easy to clean?
Absolutely, just squeeze both panel tabs and panel opens for easy waist level cleaning with mild solvents or windex.
Do Vistas come with Screen?
Absolutely! The 11 ventilation slots are covered by a durable Protective Screen that keeps bugs, debris, and other critters out.
Do the Vistas have enough ventilation?
Yes, they have 11 large ventilation slots that allow plenty of fresh air to circulate for your cat.
What are the Vista dimensions?
26" wide x 15.5" deep x 17.25" tall.
What is guarantee?
We offer a 30 day return policy.
Are the adjustable side panels and panel removable?
No they are not. But the Magnetic Privacy Door is removable by unsnapping them away from Panel. We recommend first removing your privacy door for training your cat to enter freely.
Do cats use the porch?
Once accustomed to the Vistas, cats love the Lookout Perch.